Renew Advice | Equity Release Frequently asked questions

Small enough to care, big enough to deliver

Do you live in Newcastle upon Tyne? Need mortgage advice? Looking for a new mortgage deal? Look no further than Renew Advice for expert mortgage advisors and customer service.

Renew Advice is a trading style of Renew Financial Management based on Grey Street, Newcastle upon Tyne – right in the heart of the city centre.

Renew Financial Management is authorised and regulated by the Financial Conduct Authority and trades as not only Renew Advice but also as Renew Life.

Renew Advice focusses on mortgage and protection advice to not only people living in Newcastle but also across the whole of the North East. Furthermore, thanks to our experience in remote advice via Renew Life we can also provide mortgage advice not just in Newcastle or the North East but across the whole nation via video call, phone call and email!

Renew Life focusses on the protection of families via the arrangement of protection policies. We provide a telephony based nationwide advised service arranging Life Insurance, Critical Illness Cover and Income Protection policies. Since Renew Life was founded we have protected over 50,000 families in the UK with insurance policies ensuring that if the worst was to happen they would have financial provision in place to ease the challenges they face.

As Renew Life protects over 500 families a week we have a wealth of experience and fantastic relationships within the financial services industry that benefit Renew Advice not only in relation to our Newcastle and North East client base but right across the country.

If you live in Newcastle, the North East or indeed anywhere in the UK and need mortgage advice from a company that is small enough to care but big enough to deliver look no further than Renew Advice.

Why should I choose Renew Advice?

  • We are a mortgage broker who are authorised and regulated by the Financial Conduct Authority FCA Number 784184
  • Our Newcastle based Mortgage Advisers have over 50 years combined experience in the mortgage and protection industry
  • You will receive independent, impartial mortgage and protection advice from a qualified Financial Adviser
  • You will have a dedicated point of contact to handle your mortgage and protection case based in our Newcastle Head Office who will be available every week day via phone, email or video call for updates
  • Your choice of advice to get you the best mortgage deal and protection cover – this can either be face to face advice for our Newcastle and North East based clients, or you may prefer video call, phone call or email advice
  • You will receive a step by step guide to your mortgage journey
  • We have access to a wide range of mortgage products from a panel of High Street lenders including building societies
  • We also have access to more specialised mortgage lenders depending upon your individual circumstance and we will always stride to get you your mortgage offer
  • You will also receive expert protection advice to keep you, your family and home safe

Our Mortgage Team

Our Mortgage team are based in our Newcastle Head Office. Our Mortgage and Protection Director Dean Lowden has lived and worked in Newcastle all his life and is committed to providing the best quality advice and service to the residents of his beloved Newcastle, as well as the entire region and country!

Dean has a team of Mortgage Advisers working throughout the region which is constantly growing. You can always rest assured that with the Renew Advice mortgage team you will receive a values driven service from a company with a national reputation but a smaller enough regional culture to provide top quality mortgage advice in Newcastle and further afield.

Renew Financial Management is based in the city centre of Newcastle, on perhaps Newcastle’s most beautiful and prestigious street – Grey Street. Owned and ran by a Newcastle based family Renew Financial Management already protects over 500 families per week via their Renew Life telephony based protection advice service and the Newcastle based Directors felt it was the next natural step to take to start providing that service and more in a face to face environment in their home town – Newcastle, marking the creation of Renew Advice!

As well as being a family run business Renew Financial Management has a very strong focus on values. If you visit our Newcastle Head office you will see our values displayed across our office walls to remind us all every day of their importance!. Our values are

• We care
• We deliver
• We improve
• We achieve together
• We maintain a sense of fun

Our values are at the forefront of everything we do so much so that we award our team members with Values Awards whenever they demonstrate a commitment to the values in their day to day job.

More about mortgages

Contact our Newcastle based mortgage team today for mortgage advice about any of the following areas!

Residential mortgage

A residential mortgage is the largest form of borrowing in the UK. It’s a mortgage taken out by one or more individuals to purchase a home to reside in. Contact our Newcastle Mortgage Advisers today to discuss your first-time residential purchase or residential remortgage.

Fixed rate mortgage

A fixed rate mortgage gives a fixed repayment each month for a number of years, typically between 2 and 5 years (the amount of time it is fixed for), this can protect homeowners from rising interest rates, however you will not benefit from falling interest rates.

Tracker mortgage

A tracker mortgage is linked to the Bank of England’s base rate, with a pre-agreed mark up. For example, if the base rate is 0.5%, and the mark up is 2%, you will pay 2.5%

Variable rate mortgage

A variable rate mortgage can be subject to interest rate changes at the discretion of the lender, this means at times your mortgage repayments will increase. However, industry standards and the fear of bad publicity stops lenders increasing rates too suddenly or dramatically.

Buy to Let mortgage

If you are looking to purchase a property specifically with the intention of renting the property to someone else you will need a Buy to Let mortgage. Renew Advice has significant experience with Buy to Let mortgages and works alongside North East based lettings and estate agency Evenmore Properties who can assist you in finding a tenant and managing the tenancy.

Interest only mortgage

An interest only mortgage is a mortgage where you are not making repayments towards the principal loan amount, so you will never own the property. It is simply paying the interest on the mortgage. It is a way of affording a property and reducing the monthly repayments to an affordable level.

A few more FAQs

Yes as mortgage intermediaries or mortgage advice is always independent and impartial. Our CeMap qualified Mortgage Advisers have no affiliation with a particular lender and will always recommend what they consider to be the best mortgage to meet your needs.

Being a whole of market mortgage broker means that as mortgage intermediaries we have access to the whole mortgage market. Our Newcastle based Mortgage Advisers search and compare the entire bank and buildings society market to find the best offer for you, doing all the hard work and accessing mortgage products that are often not available direct to customer.

There is no prescribed criteria to determine how much you can borrow. The amount you qualify for will be determined by the purchase price of the property, the value of your deposit (known as loan to value), your income and monthly expenses. Our Newcastle based Mortgage Advisers are able to give you an immediate indication or a full decision in principle after a fact find session.

This should not prevent you from obtaining a mortgage. Our Newcastle based mortgage advisers have great success in helping clients with adverse credit. We specifically work closely with a number of lenders who are more favourable towards clients who have previously had difficulty sourcing finance. Give our Newcastle Mortgage Advisers a call today for more advice on affordability and loan to value.

How to contact Us


0800 0119 564



33 Grey Street, Newcastle Upon Tyne, NE1 6EE

Your home may be repossessed if you do not keep up with mortgage repayments.

Renew Advice